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I have forgotton the password. How can I receive email?
You will need to contact Alabama Hosting so they can reset your password.
After I upload a file, it still shows an older version. What's wrong?
Most likely, your browser has stored the older copy in it's cache for fast loading of your site....
Can I set my email up so two (or more) accounts receive mail sent to 1 address?
Yes. Create a forwarder from the account receiving the mail to the account that should also get...
How can I add email accounts?
You can add email accounts in the Mail section of your cPanel interface. Go to Mail >>...
How can I forward my emails without leaving a copy in my account?
If you simply wish to forward all email for an address to another account, do not create an...
How can I forward my old web site to my new site?
You can do this with a redirect. You will need to go to the old site's cPanel interface and then...
How do I upload my web page files from my computer hard drive
You can upload files to your site through the File Manage within your cPanel interface. Click on...
How I can know the path of a file on the server
You'll need to check the statistics area of cPanel for your home directory. That directory...
I accidentally deleted a file. How can I undelete it?
To restore a deleted file, you'll need to turn to your backups. Backup your site through the...
I accidentally deleted the public_html folder. How do I retrieve all of my files?
There is no undelete option. You will need to restore this folder from your backups. You can use...
I am not receiving emails. What do I do?
Check to make sure you have new mail by logging into https://yourdomainname.com:2096 or...
Is there a way to let the user know that they have sent to a wrong email address?
Yes. The default address feature in cPanel can alert a user that they have sent an email to an...
Where do i need to place my index files?
You'll need to place these in your public_html directory. This directory is where visitors will...

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